This proposal may be withdrawn by Starlite Heating and Air if not accepted within 30 days.

  Starlite Heating and Air shall provide only trained and qualified technicians employed or supervised by us.

  All labor is to be performed during Starlite Heating and Air’s regular working hours, unless noted in this     proposal.

  Until final payment is made, Starlite Heating and Air will retain the title to all materials and equipment     installed.

  Unless noted in this proposal, payment is due in full upon completion of work. A monthly finance charge,     equal to the highest allowable interest rate, may be levied on Customer’s account if delinquent over 30 days.

  In the event Customer’s account must be referred to attorneys for collection, Customer agrees to pay     reasonable attorney fees, court costs and other collection costs.

  Customer will carry fire, extended coverage and other necessary insurance.

  Customer shall assume risk of loss or damage to equipment after it is set in place on the job.

  Every attempt will be made to complete the work on the date(s) specified, but because Starlite Heating and     Air may have no control over equipment availability and delivery, all completion dates are estimates only.

  Starlite Heating and Air shall not be liable for damage, loss or delays resulting from fire, explosion, flooding,     the elements, labor troubles or any other cause beyond our control.

  Starlite Heating and Air shall use ordinary care in performing all work, but shall not be liable for incidental or     consequential damages, nor shall it be liable for injuries to persons or damage to property except those     directly caused by negligent acts of Starlite Heating and Air employees.

  Starlite Heating and Air shall not be responsible for any damages incurred due to inability of the building     structure to properly support the installed equipment, or for expense incurred in removing, replacing or     refinishing part of the building structure necessary for the performance of any service or installation, unless     otherwise noted in this proposal.

  Starlite Heating and Air shall not be liable for any present and future taxes, charges or other governmental     fees, or any items of equipment, labor or special tests required or recommended by insurance companies,     equipment vendors or governmental authorities.

  Starlite Heating and Air shall not be liable for the identification, detection, abatement, encapsulation,     storage, removal or transportation of any regulated or hazardous substances. Regulated or hazardous     substances may include, but are not limited to asbestos, certain refrigerants and refrigerant oils. If any such     products or materials are encountered during the course of work, Starlite Heating and air may discontinue     work until regulated or hazardous materials have been removed or hazard or liability is eliminated. Starlite     Heating and Air shall receive an extension equal to the time of delay to complete the work and reserves the     right to be compensated for any loss due to a delay.

  This agreement contains the entire understanding between Starlite Heating and Air and the customer, any     modifications, amendments or changes must be in writing and signed by both parties.